Property development

Building the future

Our plan is to expand the FTTP footprint for the UK to 3m homes passed by 2020 and 10m homes passed by mid-twenties. To support this Openreach will build a full fibre network to each property (FTTP) to all new residential or mixed residential/commercial sites with 30 premises or more with no charge to developers.

For those smaller sites with 2-29 premises then Openreach will offer to build FTTP with a small contribution from developers – details can be found here.Rate Card

Openreach will also offer FTTP to commercial only sites. Openreach contribute £1,000 per commercial plot towards the cost of the build. If the costs to provide FTTP on the site exceed £1,000 per commercial plot, the property developer will need to make a co-funding contribution for the remainder of the build cost – details will be supplied when the site is registered.

Single plots – please see details on the site registration page

The following pages will provide you with all the details to build an Openreach network on your residential or commercial properties.


The registration process 

Check out our registration process and make sure you have enough time to build and connect your communications infrastructure.

Find out what information we need and see good examples of the documents required.
If you've already registered and need to talk to someone, call 0800 783 2023. 

Developer handbooks


All you need to know about getting your site ready for copper or fibre connections, with step-by-step build instructions and diagrams.


Available for download are the Copper handbook (Version 2, November 2016) and the Fibre handbook (Version 8, September 2018).


 Developer quick guides

Quick guides for use by your people and contractors when; laying ducts, building joint boxes, installing internal wiring and self-installing Openreach equipment.

The journey

After you register, we'll be on hand to guide you through the whole journey to ensure things go as smoothly as possible. See what you need to do and download the documents you need.

The documents you need
Here you can downloand the New Sites contract, On-site worker policy and rebate payments policy.
Find out moreand download the New Sites contract, on-site worker policy and rebate payment policy
Site and lift lines
Find out how to order temporary lines for your site offices, canteens and marketing suites or a permanent lift line within your building.
Find out moreabout how to order temporary site and lift lines
When plans change
Find out what you need to do if anything changes during the build process.
Find out moreabout what to do when plans change

Building the site 

We'll supply all the materials you need, free of charge.
If you need to move our network, remove old equipment or help with your project, we can help.

The benefits of ultrafast fibre

Ultrafast is the collective name for exciting new fibre technologies that enable connection speeds of around 300Mbps and, in some cases, up to 1Gbps.

FTTP is a pure fibre connection all the way from the telephone exchange right into your home or business.

We recommend FTTP infrastructure for all new developments.
Help people understand the type of broadband they have in their new homes and how to get their service up and running.

Community fibre partnerships

When developments or communities aren’t currently covered by our BDUK or commercial fibre plans, we will work with you to deliver fibre solutions.

Find out moreabout community fibre partnerships

If things go wrong

Hopefully nothing will go wrong, but if they do, your field-based coordinator will be on hand to help resolve your problem.

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