Let’s get your customers connected on time

For property developers of new Fibre to the Premises sites

For Fibre to the Premises (FTTP) sites if you’re a property developer and not self-installing the Openreach equipment yourself, then advise us as soon as your plots are ready for our Optical Network Termination (ONT) and Battery Back-Up (BBU) equipment to be fitted by an Openreach engineer.

Your plots are ready once the duct has been laid from the joint box to the duct entry point, the hole drilled through the wall (on houses), or the cable has been run back to internal splitter points for flats/apartments. And when the area internally, where the ONT and BBU is to be fitted, has been decorated.

Changes to FTTP sites

We are now tasking our Field Based Coordinators (FBCs) to ensure that all plots that are ready are logged into our workflow systems so our planning teams have full visibility of the plots that can be connected and we can get started.

Previously they would only log these plots once the fibre had been tested to the joint box outside.

Please ask all of your site managers, as soon as possible, to advise their FBC’s which plots are ready, so you can help us to help to build the network and have service ready when your homeowners move in.

To date we have connected over 21,000 plots to FTTP and we anticipate that we will connect a similar amount before the end of March 2017, so as we ramp up the connection rate, your assistance is required to help us achieve this.